Coverage profile
How Substrate can help you with Cigna (DHMO)
Substrate can help practices and billers with the following claims tasks for Cigna (DHMO).
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Cigna (DHMO).
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Cigna (DHMO).
Frequently asked questions
Cigna (DHMO) payer FAQs
Can I automate Cigna (DHMO) portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Cigna (DHMO)?
The primary payer ID for Cigna (DHMO) is 10050. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Cigna (DHMO)?
The provider portal for Cigna (DHMO) is https://cignaforhcp.cigna.com/app/login. Available features depend on the payer and your account.
What are the 837 payer IDs for Cigna (DHMO)?
The 837P and 837I payer ID for Cigna (DHMO) is 62308 via Stedi.
What is the 835 payer ID for Cigna (DHMO)?
The 835 payer ID for Cigna (DHMO) is 62308 via Stedi.
What is the 270 payer ID for Cigna (DHMO)?
The 270 payer ID for Cigna (DHMO) is 62308 via Stedi.
What is the 276 payer ID for Cigna (DHMO)?
The 276 payer ID for Cigna (DHMO) is 62308 via Stedi.
What states does Cigna (DHMO) operate in?
Cigna (DHMO) operates in CA and NJ.
Routing reference
Cigna (DHMO) payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Cigna (DHMO) |
|---|---|
| Operating states | CA, NJ |
| 837P professional claims payer IDStedi | 62308 |
| 837I institutional claims payer IDStedi | 62308 |
| 835 ERA payer IDStedi | 62308Enrollment required |
| 270 eligibility payer IDStedi | 62308 |
| 276 claim status payer IDStedi | 62308 |
Payer contact directory
Cigna (DHMO) phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 522-0088HEALTH NET OF CALIFORNIA, INC.
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 522-0088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(855) 333-1007 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(866) 678-8667 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(888) 353-2653 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 244-6224 |
| ||
| phone(866) 494-2111 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 10050