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Blue Cross and Blue Shield of New Mexico

BCBS NM

The provider portal for Blue Cross and Blue Shield of New Mexico is https://apps.availity.com/

Primary payer ID
00790Compare transaction IDs ↓
Last successful claim statusWithin the past weekObserved across Substrate's claim-status network.
SupportedEDI 276/277EDI 270/271Browser automation

Is your practice experiencing high volumes of no response claims or denials from Blue Cross and Blue Shield of New Mexico? Try Substrate Denial Intelligence here -->.

Coverage profile

How Substrate can help you with Blue Cross and Blue Shield of New Mexico

Substrate can help practices and billers with the following claims tasks for Blue Cross and Blue Shield of New Mexico.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Blue Cross and Blue Shield of New Mexico.

Available

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Blue Cross and Blue Shield of New Mexico.

Available

Portal claim status

Browser automation

The Substrate Claim Status Agent can check claim status via the payer portal for Blue Cross and Blue Shield of New Mexico.

Available

Payer intelligence

Observed adjudication timing

How long completed claims in Substrate’s aggregate network took from payer receipt to the 835 payment date.

Median time to payment

7 days
10% of adjudications by
2 days
90% of adjudications by
14 days
Applicable state coverage
TX
Current As Of
July 2026

Five-month median trend

Days to 835 payment
Blue Cross and Blue Shield of New Mexico median observed adjudication timingMonthly median days from payer receipt to 835 payment from April 2026 through August 2026. Missing qualified months are shown as gaps.07.515AprMayJunJulAug
View chart data as a table
Blue Cross and Blue Shield of New Mexico observed adjudication timing by service month
Service monthMedian10% of adjudications by90% of adjudications byCompleted claimsCoverage
Apr8 days4 days20 days208TX
May13 days2 days16 days502TX
Jun12.1 days2 days16 days490TX
Jul7 days2 days14 days276TX
AugNo qualified data

Frequently asked questions

Blue Cross and Blue Shield of New Mexico payer FAQs

How do I check claim status with Blue Cross and Blue Shield of New Mexico?

Providers check Blue Cross and Blue Shield of New Mexico via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.

What is the payer ID for Blue Cross and Blue Shield of New Mexico?

The primary payer ID for Blue Cross and Blue Shield of New Mexico is 00790. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What is the provider portal for Blue Cross and Blue Shield of New Mexico?

The provider portal for Blue Cross and Blue Shield of New Mexico is https://apps.availity.com/. Available features depend on the payer and your account.

What are the 837 payer IDs for Blue Cross and Blue Shield of New Mexico?

The 837P and 837I payer ID for Blue Cross and Blue Shield of New Mexico is 00790 via Stedi.

What is the 835 payer ID for Blue Cross and Blue Shield of New Mexico?

The 835 payer ID for Blue Cross and Blue Shield of New Mexico is 00790 via Stedi.

What is the 270 payer ID for Blue Cross and Blue Shield of New Mexico?

The 270 payer IDs for Blue Cross and Blue Shield of New Mexico are 00790 via Stedi and G00790 and GNMMD1 via Availity.

What is the 276 payer ID for Blue Cross and Blue Shield of New Mexico?

The 276 payer IDs for Blue Cross and Blue Shield of New Mexico are 00790 via Stedi and G00790 and GNMMD1 via Availity.

What state does Blue Cross and Blue Shield of New Mexico operate in?

Blue Cross and Blue Shield of New Mexico operates in NM.

Resource library

Routing reference

Blue Cross and Blue Shield of New Mexico payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Blue Cross and Blue Shield of New Mexico payer name, operating states, and transaction-specific payer IDs
Payer nameBlue Cross and Blue Shield of New Mexico
Operating statesNM
837P professional claims payer IDStedi00790
837I institutional claims payer IDStedi00790
835 ERA payer IDStedi00790Enrollment required
270 eligibility payer IDStedi00790
270 eligibility payer IDAvailityG00790GNMMD1
276 claim status payer IDStedi00790
276 claim status payer IDAvailityG00790GNMMD1

Payer contact directory

Blue Cross and Blue Shield of New Mexico phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Eligibility / benefits phone
(800) 676-2583BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
Payer fax
(888) 282-1321BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
Blue Cross and Blue Shield of New Mexico payer phone and fax directory
Channel and numberPayer NotesDepartmentSpecialties
fax(833) 453-0101Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
fax(844) 295-4637Other stated contextBenefit context: Co-Insurance
  • BLUE SHIELD OF CALIFORNIA
Hospital
fax(877) 665-5542Other stated contextBenefit context: Limitations
  • AMERICAN HEALTH HOLDING
Hospital, Hospital - Inpatient
fax(501) 378-2562
  • ARKANSAS BLUE CROSS BLUE SHIELD
fax(501) 379-1200
  • SKAI BLUE CROSS BLUE SHIELD
fax(888) 282-1321
  • BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
phone(800) 325-8334Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Customer Service
Hospital, Hospital - Inpatient
phone(800) 451-0287Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
  • Customer Service
Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Physician Visit - Office: Well, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry)
phone(800) 638-3120Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Spectera
Vision (Optometry)
phone(800) 676-2583Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ARKANSAS BLUE CROSS BLUE SHIELD
  • BCBSNM
  • BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
  • G00790
Health Benefit Plan Coverage
phone(800) 877-7195Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VSP
Vision (Optometry)
phone(800) 972-8088Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
phone(800) 999-5431Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DAVIS VISION
  • Davis Vision
Vision (Optometry)
phone(877) 393-2393Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Davis Vision
Vision (Optometry)
phone(888) 349-3706Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
  • Customer Service
Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital, Hospital - Inpatient, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Hospital - Outpatient, Vision (Optometry), Hospital, Hospital - Inpatient, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Hospital, Hospital - Inpatient, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Vision (Optometry), Urgent Care
phone(866) 470-6244Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(888) 235-4713Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(855) 339-8558Behavioral healthBenefit context: Active Coverage
  • LUCET
Mental Health
phone(800) 397-7337Other stated contextBenefit context: Deductible
  • Availity Auth and Referrals Page
Hospital - Inpatient
phone(800) 424-8270Other stated contextBenefit context: Coverage Basis
  • PRIME THERAPEUTICS
phone(800) 452-8507Other stated contextBenefit context: Active Coverage
  • HIGHMARK MEDICAL MANAGEMENT & POLICY
Hospital
phone(800) 476-0677Other stated contextBenefit context: Non-Covered
  • SOUTHLAND NATIONAL INSURANCE CORP
Vision (Optometry)
phone(800) 541-6652Other stated contextBenefit context: Co-Insurance
  • BLUE SHIELD OF CALIFORNIA
Hospital
phone(800) 920-2485Other stated contextBenefit context: Active Coverage
  • EXCELLUS BLUE CROSS BLUE SHIELD
Health Benefit Plan Coverage
phone(833) 447-4397Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
phone(833) 462-0104Other stated contextBenefit context: Limitations
  • AMERICAN HEALTH HOLDING
Hospital, Hospital - Inpatient
phone(833) 798-6733Other stated contextBenefit context: Coverage Basis
  • BCBSAL
phone(855) 343-4851Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient
phone(866) 803-8002Other stated contextBenefit context: Coverage Basis
  • CARELON MEDICAL BENEFITS MANAGEMENT
  • EVICORE HEALTHCARE
phone(800) 327-6716
  • BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
phone(800) 727-2227
  • BLUE CROSS AND BLUE SHIELD OF NEW MEXICO
phone(844) 465-5227
  • SKAI BLUE CROSS BLUE SHIELD

Phone and fax numbers sourced directly from the payer response

Other aliases

Also known as

  • 00790
  • 10042
  • 7403
  • 790
  • 84100
  • G00790
  • NMBCBS
  • NMBLS
  • SB790
  • SB790MA
  • BCBSNM
  • Blue Cross Blue Shield New Mexico
  • Blue Cross Blue Shield of New Mexico
  • Blue Cross Community Centennial
  • Blue Cross and Blue Shield of New Mexico - Medicare Advantage
  • BCBSNM790
  • BCBS NEW MEXICO
  • HCSCNM
  • BCBSNMBCBS