Coverage profile
How Substrate can help you with AZ Blue
Substrate can help practices and billers with the following claims tasks for AZ Blue.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with AZ Blue.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with AZ Blue.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for AZ Blue.
Frequently asked questions
AZ Blue payer FAQs
How do I check claim status with AZ Blue?
Providers check AZ Blue via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate AZ Blue portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for AZ Blue?
The primary payer ID for AZ Blue is 53589. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for AZ Blue?
The provider portal for AZ Blue is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for AZ Blue?
The 837P and 837I payer ID for AZ Blue is 53589 via Stedi.
What is the 835 payer ID for AZ Blue?
The 835 payer ID for AZ Blue is 53589 via Stedi.
What is the 270 payer ID for AZ Blue?
The 270 payer IDs for AZ Blue are 53589 via Stedi and 94265 via Availity.
What is the 276 payer ID for AZ Blue?
The 276 payer IDs for AZ Blue are 53589 via Stedi and 94265 and MEDIC via Availity.
What state does AZ Blue operate in?
AZ Blue operates in AZ.
Routing reference
AZ Blue payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | AZ Blue |
|---|---|
| Operating states | AZ |
| 837P professional claims payer IDStedi | 53589 |
| 837I institutional claims payer IDStedi | 53589 |
| 835 ERA payer IDStedi | 53589Enrollment required |
| 270 eligibility payer IDStedi | 53589 |
| 270 eligibility payer IDAvaility | 94265 |
| 276 claim status payer IDStedi | 53589 |
| 276 claim status payer IDAvaility | 94265MEDIC |
Payer contact directory
AZ Blue phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Payer phone
- (800) 327-6716AZ Blue
- Payer fax
(888) 282-1321AZ Blue
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
fax(844) 696-0975 | Other stated contextBenefit context: Co-Payment |
| Hospital |
fax(888) 282-1321 |
| ||
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 718-6590 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 714-5678 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 811-2218 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 769-7447 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 217-5323 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 265-7790 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Professional (Physician) Visit - Office |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(844) 883-8523 | PharmacyBenefit context: Benefit Description |
| Pharmacy |
| phone(866) 325-1794 | PharmacyBenefit context: Benefit Description |
| Pharmacy |
| phone(888) 648-6769 | PharmacyBenefit context: Exclusions |
| Pharmacy |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Emergency Services, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Outpatient, Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Emergency Services, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Outpatient, Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 397-7337 | Other stated contextBenefit context: Co-Payment; Benefit context: Deductible |
| Hospital - Inpatient, Hospital - Outpatient |
| phone(800) 446-8331 | Other stated contextBenefit context: Benefit Description |
| Health Benefit Plan Coverage |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 678-9133 | Other stated contextBenefit context: Benefit Description |
| Chiropractic |
| phone(800) 786-7474 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(800) 972-4226 | Other stated contextBenefit context: Benefit Description |
| Chiropractic |
| phone(855) 243-3326 | Other stated contextBenefit context: Deductible |
| Hospital - Inpatient |
| phone(866) 999-3259 | Other stated contextBenefit context: Benefit Description |
| Vision (Optometry) |
| phone(877) 291-0360 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(888) 759-9772 | Other stated contextBenefit context: Benefit Description |
| Vision (Optometry) |
| phone(800) 327-6716 |
| ||
| phone(800) 676-2583 |
| ||
| phone(800) 727-2227 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 10027
- 13290
- 4426
- 53589
- 5547
- 77078
- AZBCBS
- AZBLS
- BCBSAZ
- SB530
- SB530MA
- TBX01
- AZ Blue - Medicare Advantage
- Arizona Blue
- Blue Cross Blue Shield of Arizona
- Medica
- AZ BLUE (BCBS ARIZONA)
- BCBSARIZON
- BLUE CROSS BLUE SHIELD ARIZONA ADVANTAGE