Coverage profile
How Substrate can help you with Arkansas Blue Cross and Blue Shield
Substrate can help practices and billers with the following claims tasks for Arkansas Blue Cross and Blue Shield.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Arkansas Blue Cross and Blue Shield.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Arkansas Blue Cross and Blue Shield.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Arkansas Blue Cross and Blue Shield.
Appeals agent
AI appeals workflowThe Substrate Appeals Agent can submit appeals for RFIs, medical record requests, downcoding reconsiderations, and more via the payer portal for Arkansas Blue Cross and Blue Shield.
Frequently asked questions
Arkansas Blue Cross and Blue Shield payer FAQs
How do I check claim status with Arkansas Blue Cross and Blue Shield?
Providers check Arkansas Blue Cross and Blue Shield via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Arkansas Blue Cross and Blue Shield portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Arkansas Blue Cross and Blue Shield?
The primary payer ID for Arkansas Blue Cross and Blue Shield is 00520. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Arkansas Blue Cross and Blue Shield?
The provider portal for Arkansas Blue Cross and Blue Shield is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Arkansas Blue Cross and Blue Shield?
The 837P and 837I payer ID for Arkansas Blue Cross and Blue Shield is 00520 via Stedi.
What is the 835 payer ID for Arkansas Blue Cross and Blue Shield?
The 835 payer ID for Arkansas Blue Cross and Blue Shield is 00520 via Stedi.
What is the 270 payer ID for Arkansas Blue Cross and Blue Shield?
The 270 payer IDs for Arkansas Blue Cross and Blue Shield are 00520 via Stedi and 00520 via Availity.
What is the 276 payer ID for Arkansas Blue Cross and Blue Shield?
The 276 payer IDs for Arkansas Blue Cross and Blue Shield are 00520 via Stedi and 00520 via Availity.
What state does Arkansas Blue Cross and Blue Shield operate in?
Arkansas Blue Cross and Blue Shield operates in AR.
Routing reference
Arkansas Blue Cross and Blue Shield payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Arkansas Blue Cross and Blue Shield |
|---|---|
| Operating states | AR |
| 837P professional claims payer IDStedi | 00520 |
| 837I institutional claims payer IDStedi | 00520 |
| 835 ERA payer IDStedi | 00520Enrollment required |
| 270 eligibility payer IDStedi | 00520 |
| 270 eligibility payer IDAvaility | 00520 |
| 276 claim status payer IDStedi | 00520 |
| 276 claim status payer IDAvaility | 00520 |
Payer contact directory
Arkansas Blue Cross and Blue Shield phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Payer phone
- (800) 287-4188ARKANSAS BLUE CROSS AND BLUE SHIELD
- Utilization management fax
(410) 781-7661UTILIZATION MANAGEMENT
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
fax(479) 527-2323 | Other stated contextBenefit context: Other or Additional Payor |
| |
fax(501) 212-8518 | Other stated contextBenefit context: Other or Additional Payor |
| |
fax(501) 378-2562 | Other stated contextBenefit context: Other or Additional Payor |
| |
fax(501) 378-2965 | Other stated contextBenefit context: Other or Additional Payor |
| |
fax(800) 348-3804 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(800) 453-4341 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(833) 453-0101 | Other stated contextBenefit context: Coverage Basis |
| |
fax(833) 610-1575 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(833) 938-9934 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
fax(866) 606-6021 | Other stated contextBenefit context: Coverage Basis |
| |
fax(877) 665-5542 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient |
fax(501) 379-1200 |
| ||
fax(888) 282-1321 |
| ||
| phone(312) 653-1947 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 243-1809 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 323-5000 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 335-8266 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 335-8289 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 364-6331 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 441-9188 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 450-8753 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Hospital, Pharmacy |
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 507-3800 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 524-0149 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 575-7712 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 635-1928 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 638-3120 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 672-2378 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 676-2583 | Eligibility / benefits, Other stated contextBenefit context: Other or Additional Payor; Benefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry) |
| phone(800) 711-4555 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 942-0854 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 972-8088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(833) 790-1010 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 783-1399 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 811-2218 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 208-5184 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 233-4239 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 496-2371 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 819-4298 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(877) 277-3368 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 352-7924 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 741-5232 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 797-8911 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 274-7767 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 336-7767 | Utilization managementBenefit context: Co-Payment |
| Hospital |
| phone(855) 343-4851 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(866) 773-2884 | Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital - Inpatient |
| phone(866) 871-1419 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 334-8134 | PharmacyBenefit context: Exclusions |
| Pharmacy |
| phone(800) 924-7141 | Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description |
| Hospital - Inpatient, Hospital - Outpatient, Pharmacy |
| phone(855) 381-1661 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(888) 286-3197 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(800) 245-1150 | Behavioral healthBenefit context: Non-Covered |
| Mental Health |
| phone(855) 339-8558 | Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis |
| Mental Health |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 248-2342 | Other stated contextBenefit context: Co-Insurance; Benefit context: Deductible |
| Hospital |
| phone(800) 351-2370 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 424-8270 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(800) 452-8507 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 476-0677 | Other stated contextBenefit context: Non-Covered |
| Vision (Optometry) |
| phone(800) 482-6655 | Other stated contextBenefit context: Other or Additional Payor |
| |
| phone(800) 523-6435 | Other stated contextBenefit context: Co-Payment |
| Chiropractic |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 664-2583 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 780-7881 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 800-4298 | Other stated contextBenefit context: Other or Additional Payor |
| |
| phone(800) 827-4814 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital - Inpatient, Hospital - Inpatient, Hospital - Outpatient, Hospital - Outpatient, Hospital, Hospital - Inpatient |
| phone(800) 841-9659 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 869-7093 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Inpatient |
| phone(800) 920-2485 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(833) 424-7770 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(833) 447-4397 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 462-0104 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(833) 592-9956 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(833) 639-1634 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient |
| phone(833) 639-1637 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(833) 663-8703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 663-8705 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 798-6733 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 800-4033 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(844) 230-3689 | Other stated contextBenefit context: Co-Insurance |
| Urgent Care |
| phone(844) 864-4352 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(866) 205-5107 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 398-1922 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Outpatient |
| phone(866) 803-8002 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 952-0353 | Other stated contextBenefit context: Deductible |
| Hospital |
| phone(877) 288-0719 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(877) 324-2990 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(877) 986-8136 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Outpatient |
| phone(888) 953-6703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 214-4844 |
| ||
| phone(800) 238-8379 |
| ||
| phone(800) 287-4188 |
| ||
| phone(800) 327-6716 |
| ||
| phone(844) 465-5227 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 00181
- 00520
- 10028
- 2416
- 520
- 5596
- 83470
- ARBCBS
- ARBLS
- CBAR1
- SB520
- TLY26
- Arkansas Blue Cross Blue Shield
- Arkansas Blue Cross and Blue Shield - Medicare Advantage
- Arkansas BlueCross BlueShield
- Blue Cross Blue Shield Arkansas
- Blue Cross Blue Shield of Arkansas
- USAble Mutual Insurance Company
- ARKANSAS BCBS
- BCBS ARKANSAS
