Coverage profile
How Substrate can help you with Anthem BlueCross BlueShield Kentucky
Substrate can help practices and billers with the following claims tasks for Anthem BlueCross BlueShield Kentucky.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Anthem BlueCross BlueShield Kentucky.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Anthem BlueCross BlueShield Kentucky.
Enhanced claim status
Availity ECSPortal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Anthem BlueCross BlueShield Kentucky.
Frequently asked questions
Anthem BlueCross BlueShield Kentucky payer FAQs
How do I check claim status with Anthem BlueCross BlueShield Kentucky?
Providers check Anthem BlueCross BlueShield Kentucky via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Anthem BlueCross BlueShield Kentucky portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Anthem BlueCross BlueShield Kentucky?
The primary payer ID for Anthem BlueCross BlueShield Kentucky is 00660. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Anthem BlueCross BlueShield Kentucky?
The provider portal for Anthem BlueCross BlueShield Kentucky is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Anthem BlueCross BlueShield Kentucky?
The 837P and 837I payer ID for Anthem BlueCross BlueShield Kentucky is 00660 via Stedi.
What is the 835 payer ID for Anthem BlueCross BlueShield Kentucky?
The 835 payer ID for Anthem BlueCross BlueShield Kentucky is 00660 via Stedi.
What is the 270 payer ID for Anthem BlueCross BlueShield Kentucky?
The 270 payer IDs for Anthem BlueCross BlueShield Kentucky are 00660 via Stedi and 160, 84105, and AD160 via Availity.
What is the 276 payer ID for Anthem BlueCross BlueShield Kentucky?
The 276 payer IDs for Anthem BlueCross BlueShield Kentucky are 00660 via Stedi and 160, 84105, and AD160 via Availity.
What state does Anthem BlueCross BlueShield Kentucky operate in?
Anthem BlueCross BlueShield Kentucky operates in KY.
Routing reference
Anthem BlueCross BlueShield Kentucky payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Anthem BlueCross BlueShield Kentucky |
|---|---|
| Operating states | KY |
| 837P professional claims payer IDStedi | 00660 |
| 837I institutional claims payer IDStedi | 00660 |
| 835 ERA payer IDStedi | 00660Enrollment required |
| 270 eligibility payer IDStedi | 00660 |
| 270 eligibility payer IDAvaility | 16084105AD160 |
| 276 claim status payer IDStedi | 00660 |
| 276 claim status payer IDAvaility | 16084105AD160 |
Payer contact directory
Anthem BlueCross BlueShield Kentucky phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 235-4357EXPRESS SCRIPTS
- Utilization management fax
(410) 781-7661UTILIZATION MANAGEMENT
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
fax(323) 889-2100 | Other stated contextBenefit context: Co-Payment |
| Hospital |
fax(800) 453-4341 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
fax(833) 453-0101 | Other stated contextBenefit context: Coverage Basis |
| |
fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
fax(866) 606-6021 | Other stated contextBenefit context: Coverage Basis |
| |
fax(877) 665-5542 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
fax(501) 379-1200 |
| ||
fax(888) 282-1321 |
| ||
| phone(800) 235-4357 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 364-6331 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 441-9188 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 467-1199 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 508-6785 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 521-3605 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 523-4702 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Physician Visit - Office: Well |
| phone(800) 524-0149 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 551-4136 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 634-4832 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services |
| phone(800) 635-1928 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 638-3120 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 662-8856 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 676-2583 | Eligibility / benefits, Other stated contextBenefit context: Limitations; Benefit context: Active Coverage; Benefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage, Health Benefit Plan Coverage, Urgent Care, Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry) |
| phone(800) 692-2489 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 700-2533 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 770-8014 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 824-0898 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 858-8903 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 922-1557 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 942-0854 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 944-9587 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital - Inpatient |
| phone(800) 955-2030 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 972-8088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 981-3546 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(833) 485-6238 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 870-0272 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 257-1955 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 402-5347 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(844) 454-5201 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 714-5678 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(844) 770-1500 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(844) 775-7419 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 251-8827 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 388-0368 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 558-1438 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 558-1439 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 702-6262 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 811-2218 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 233-4239 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 335-1392 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 797-9884 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Chiropractic, Hospital - Inpatient, Pharmacy |
| phone(866) 819-4298 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 832-5756 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(877) 265-5860 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 867-0943 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 265-7790 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Professional (Physician) Visit - Office |
| phone(888) 335-8227 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 335-8296 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 352-7924 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 698-0582 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 700-0992 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 786-5615 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 897-5808 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 274-7767 | Other stated context, Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 832-7850 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(833) 848-8730 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(844) 521-6942 | Utilization managementBenefit context: Co-Payment |
| Chiropractic, Physician Visit - Office: Well |
| phone(855) 343-4851 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 961-5399 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 458-2995 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(866) 773-2884 | Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital - Inpatient |
| phone(877) 499-1774 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(888) 235-3812 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 924-7141 | Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description |
| Hospital - Outpatient, Pharmacy |
| phone(866) 325-1794 | PharmacyBenefit context: Benefit Description |
| Pharmacy |
| phone(866) 688-2242 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(800) 613-2624 | DentalBenefit context: Active Coverage |
| Dental Care |
| phone(855) 339-8558 | Behavioral healthBenefit context: Active Coverage |
| Mental Health |
| phone(866) 322-1657 | Behavioral healthBenefit context: Active Coverage |
| Mental Health |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 244-6224 | Other stated contextBenefit context: Other or Additional Payor |
| |
| phone(800) 275-2583 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Physician Visit - Office: Well |
| phone(800) 344-5245 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 351-2370 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 424-8270 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(800) 452-8507 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 521-9574 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 533-1120 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 605-2556 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(800) 664-2583 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 678-9133 | Other stated contextBenefit context: Benefit Description |
| Chiropractic |
| phone(800) 780-7881 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 905-4102 | Other stated contextBenefit context: Active Coverage |
| Vision (Optometry) |
| phone(800) 920-2485 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 972-4226 | Other stated contextBenefit context: Benefit Description |
| Chiropractic |
| phone(833) 447-4397 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 462-0104 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(833) 578-4443 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital, Hospital, Hospital - Inpatient, Urgent Care |
| phone(833) 592-9954 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 592-9956 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Urgent Care |
| phone(833) 639-1634 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 639-1638 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient |
| phone(833) 649-0603 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(833) 800-4033 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(844) 230-3689 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(844) 235-4455 | Other stated contextBenefit context: Co-Insurance |
| Chiropractic |
| phone(855) 288-8356 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(855) 333-5730 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(855) 798-2627 | Other stated contextBenefit context: Other or Additional Payor |
| |
| phone(866) 205-5107 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 803-8002 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(877) 342-5258 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Inpatient |
| phone(877) 814-4803 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Outpatient, Urgent Care |
| phone(888) 234-2393 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(888) 953-6703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 214-4844 |
| ||
| phone(800) 327-6716 |
| ||
| phone(800) 432-3990 |
| ||
| phone(844) 465-5227 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 00160
- 00660
- 10259
- 160
- 2421
- 5534
- 660
- KYBCBS
- KYBLS
- SB660
- ZBKY0
- ZBKY0MA
- ZBKYM
- Anthem Blue Cross Blue Shield Kentucky
- Anthem Blue Cross Blue Shield Kentucky (Medicaid Reclamation)
- Anthem Blue Cross Blue Shield Kentucky Dental
- Anthem Blue Cross Blue Shield of Kentucky
- Anthem Blue Cross and Blue Shield Kentucky
- Anthem BlueCross BlueShield Kentucky - Medicare Advantage
- Anthem Kentucky Managed Care Plan
- ANTHEM BCBS KENTUCKY
- ANTHEM - KY
- ANTHEM_KY
- ANTHEMKY66
- ANTHEM BCBS KENTUCKY DENTAL
- ANTHEM BCBS DENTAL
- BCBSKYDEN
- ANTHEM BCBS KENTUCKY (MEDICAID RECLAMATION)
- ANTHEMKY16
