Coverage profile
How Substrate can help you with Aetna Senior Supplemental
Substrate can help practices and billers with the following claims tasks for Aetna Senior Supplemental.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Aetna Senior Supplemental.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Senior Supplemental.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Aetna Senior Supplemental.
Appeals agent
AI appeals workflowThe Substrate Appeals Agent can submit appeals for RFIs, medical record requests, downcoding reconsiderations, and more via the payer portal for Aetna Senior Supplemental.
Frequently asked questions
Aetna Senior Supplemental payer FAQs
How do I check claim status with Aetna Senior Supplemental?
Providers check Aetna Senior Supplemental via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Aetna Senior Supplemental portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Aetna Senior Supplemental?
The primary payer ID for Aetna Senior Supplemental is 10897. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Aetna Senior Supplemental?
The provider portal for Aetna Senior Supplemental is https://apps.availity.com/. Available features depend on the payer and your account.
What is the 835 payer ID for Aetna Senior Supplemental?
The 835 payer ID for Aetna Senior Supplemental is 10897 via Stedi.
What is the 270 payer ID for Aetna Senior Supplemental?
The 270 payer ID for Aetna Senior Supplemental is 10897 via Stedi.
What states does Aetna Senior Supplemental operate in?
Aetna Senior Supplemental operates in FL, GA, MA, and TN.
Routing reference
Aetna Senior Supplemental payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Senior Supplemental |
|---|---|
| Operating states | FL, GA, MA, TN |
| 835 ERA payer IDStedi | 10897Enrollment required |
| 270 eligibility payer IDStedi | 10897 |
Other aliases
Also known as
- 101211
- 10897
- AEADM
- AETNA SENIOR SUPPLEMENTAL INSURANCE
- AETNASENIOR
- AETNA (COMMERCIAL & MEDICARE)
