Coverage profile
How Substrate can help you with Aetna Dental Medicare
Substrate can help practices and billers with the following claims tasks for Aetna Dental Medicare.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Dental Medicare.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Aetna Dental Medicare.
Frequently asked questions
Aetna Dental Medicare payer FAQs
Can I automate Aetna Dental Medicare portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Aetna Dental Medicare?
The primary payer ID for Aetna Dental Medicare is 18014. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Aetna Dental Medicare?
The provider portal for Aetna Dental Medicare is https://apps.availity.com/. Available features depend on the payer and your account.
What is the 270 payer ID for Aetna Dental Medicare?
The 270 payer ID for Aetna Dental Medicare is 18014 via Stedi.
Routing reference
Aetna Dental Medicare payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Dental Medicare |
|---|---|
| 270 eligibility payer IDStedi | 18014 |
Payer contact directory
Aetna Dental Medicare phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (844) 362-0934Aetna Better Health of New Jersey
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(844) 362-0934 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 676-5772 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 18014
- AETNA MEDICARE EPO PPO DENTAL
- AETNA (COMMERCIAL & MEDICARE)
