Coverage profile
How Substrate can help you with Aetna Better Health California
Substrate can help practices and billers with the following claims tasks for Aetna Better Health California.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Aetna Better Health California.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Better Health California.
Frequently asked questions
Aetna Better Health California payer FAQs
How do I check claim status with Aetna Better Health California?
Providers check Aetna Better Health California via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
What is the payer ID for Aetna Better Health California?
The primary payer ID for Aetna Better Health California is 128CA. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What are the 837 payer IDs for Aetna Better Health California?
The 837P and 837I payer ID for Aetna Better Health California is 128CA via Stedi.
What is the 835 payer ID for Aetna Better Health California?
The 835 payer ID for Aetna Better Health California is 128CA via Stedi.
What is the 270 payer ID for Aetna Better Health California?
The 270 payer ID for Aetna Better Health California is 128CA via Stedi.
What is the 276 payer ID for Aetna Better Health California?
The 276 payer ID for Aetna Better Health California is 128CA via Stedi.
What state does Aetna Better Health California operate in?
Aetna Better Health California operates in CA.
Routing reference
Aetna Better Health California payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Better Health CaliforniaSource: Substrate payer directory · last refreshed |
|---|---|
| Operating states | CASource: Substrate payer directory · last refreshed |
| 837P professional claims payer IDStedi | 128CASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 128CASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 128CAEnrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 128CASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 128CASource: Stedi payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Aetna Better Health California. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
Aetna Better Health California phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (833) 577-2586Other Source of Information
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(833) 577-2586 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(800) 279-1878 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(844) 365-4385 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(844) 528-5815 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 242-0802 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 300-5528 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 676-5772 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 316-3784 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 329-4701 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 600-2139 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 827-2710 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 11224
- 128CA
- 7838
- ABHCA
- Aetna Better Health of California