Coverage profile
How Substrate can help you with BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)
Substrate can help practices and billers with the following claims tasks for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans).
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with BlueCross BlueShield of Tennessee (Chattanooga HMO Plans).
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with BlueCross BlueShield of Tennessee (Chattanooga HMO Plans).
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans).
Frequently asked questions
BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) payer FAQs
How do I check claim status with BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
Providers check BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
The primary payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) is SB891. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
The provider portal for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) is https://apps.availity.com/. Available features depend on the payer and your account.
What is the 837P payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
The 837P payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) is SB891 via Stedi.
What is the 835 payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
The 835 payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) is SB891 via Stedi.
What is the 270 payer ID for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)?
The 270 payer IDs for BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) are SB891 via Stedi and SB890 via Availity.
What state does BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) operate in?
BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) operates in TN.
Routing reference
BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | BlueCross BlueShield of Tennessee (Chattanooga HMO Plans)Source: Substrate payer directory · last refreshed |
|---|---|
| Operating states | TNSource: Substrate payer directory · last refreshed |
| 837P professional claims payer IDStedi | SB891Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | SB891Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | SB891Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | SB890Source: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: BlueCross BlueShield of Tennessee (Chattanooga HMO Plans). Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched record: BCBS TENNESSEE. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
BlueCross BlueShield of Tennessee (Chattanooga HMO Plans) phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 451-0287CUSTOMER SERVICE
- Utilization management fax
(410) 781-7661UTILIZATION MANAGEMENT
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 676-2583 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 972-8088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(866) 773-2884 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(800) 924-7141 | Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description |
| Hospital - Inpatient, Hospital - Outpatient, Pharmacy |
| phone(855) 305-3020 | PharmacyBenefit context: Exclusions |
| Pharmacy |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 397-7337 | Other stated contextBenefit context: Co-Payment |
| Hospital - Inpatient |
| phone(800) 452-8507 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 214-4844 |
| ||
| phone(800) 727-2227 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- SB891
- BCBS Tennessee HMO
- Blue Cross Blue Shield Tennessee (Chattanooga HMO Plans)
- BCBS TENNESSEE (CHATTANOOGA)
- BCBS TENNESSEE